By using our website and purchasing products from Chawa Japan, you agree to the following term

1. Product Authenticity

• All products are sourced from Japan and curated to meet the highest quality standards.

2. Pricing & Payments

• Prices are displayed in AED (United Arab Emirates Dirham).
• We accept major credit cards and secure payment methods.

3. Order Confirmation & Availability

• Orders are confirmed via email upon successful payment.
• Product availability is subject to stock, and we reserve the right to cancel or modify orders if necessary.

4. Shipping & Delivery

• Shipping timelines are estimates. We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

5. Returns & Refunds

• All returns and refunds are governed by our Refund & Return Policy.

6. Intellectual Property

• All content, images, and materials on our website are the intellectual property of Chawa Japan and may not be used without permission.

7. Limitation of Liability

• We are not liable for indirect damages, losses, or delays once products are in the possession of shipping carriers.